At Betitall Casino our goal is to make your gaming experience fun and exciting, but we support the principle of responsible gaming and believe this form of entertainment should be enjoyed with moderation and awareness.
We acknowledge the existence of gambling addiction, a disorder characterized by a strong dependence on gambling, difficulty limiting the money or time spent playing, and which can cause harmful repercussions not only for the player but also for their loved ones.
That is why we provide tools that limit, reduce, or suspend the gaming activities of our members at their request. Indeed, every player has the option to:
- Choose to suspend play for a defined period.
- Set a limit on the amount of money that can be deposited on a monthly, weekly, or daily basis.
A request to reduce a deposit limit or to freeze an account will be applied upon receipt. However, to increase a deposit limit a 7-day waiting period is required. It is important to note that our staff have no control over these limits, meaning they can only be modified or removed by the player.
If in doubt, consider asking yourself the following questions:
- Have I tried to cut down or stop gambling and failed?
- Am I betting increasing amounts of money to achieve the same level of excitement?
- Am I hiding from family or friends that I gamble, or how much time and money I spend on it?
- Has gambling ever compromised or broken a relationship with someone close to you?
If you answered Yes to most of these questions, it may be time to consider using our tools to set limits or to seek help, which is not a sign of weakness, but rather a sign of strength and wisdom.
Our team is also available if you would like to speak with us about any gambling-related issues. We will listen without judgment and will do our best to provide all possible solutions and support. Feel free to contact us via live chat or by email at [email protected].
